Bank by phone

VantageOne Call Centre
Our Call Centre is just like a branch, but you access us by phone. Staffed locally with friendly, knowledgeable VantageOne employees who are happy to help you with your banking needs, 6 days a week:

  • Monday to Friday, 8:00 am to 5:00 pm
  • Saturday, 9:00 am to 3:00 pm

Call us toll free at 888-339-8328 or 250-545-9251

Telephone Banking
We also provide MEMBERLINK® telephone service, a fully automated telephone banking system. You can access your banking information 24 hours a day, 7 days a week. All you need is a phone and a personal access code to:

  • pay bills
  • transfer funds
  • check balances
  • check your transactions

Call 855-393-2030 to access MEMBERLINK®. 

Have questions or need more information? Chat with use-mail us or give us a call

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