Stay informed – Get Alerts!
You can never be too safe and we’ve added a new way to keep your accounts even safer, Mobile Alerts! Mobile Alerts will send you a text message, or email, to notify you of certain changes or transactions made to your account!
If you get an alert for something that you were not expecting, a bill payee added, a login to your account…etc. Please contact us immediately!
How do I set it up? It’s easy!
1. Log into online banking
2. Go to Messages and Alerts
3. Select Manage Alerts
4. Select Manage Alerts Contacts and Mobile Nicknames
5. Select Add Email and/or Add Mobile Phone
6. Review and Accept the Alerts Agreement
7. Enter your mobile phone number and cellphone provider and/or email address
8. Choose from some, one, none or all 11 different Mobile Alerts!
We do not charge you for this service but please check with your cellphone provider if you are not sure if text messages are included with your plan.
Set up complete? You can now choose to turn on some, one, none or all 11 Mobile Alerts!
Get a Mobile Alert anytime you, or someone, logs into your account online.
New payee added Get a Mobile Alert whenever a bill payee is added to your account. A common type of fraud is that, once access is made to an account thieves will pay large sums to stolen Credit Cards.
Account locked due to incorrect Security Question after three attempts.
Get a Mobile Alert if your account becomes locked from sometime trying to guess, or force, their way into your account.
Personal Access Code Changed (PAC) Changed
Get a Mobile Alert when your PAC has been changed.
Interac e-Transfer® recipient added
Get a Mobile Alert when an e-Transfer recipient is added. Another popular type of fraud, thieves will gain access to accounts and e-Transfer themselves funds.
Get a Mobile Alert when your balance falls below a certain amount that you choose.
Get a Mobile Alert when a deposit is made to your account. You can also set a dollar amount that so that deposits under a certain amount will not trigger an alert.
Get a Mobile Alert when a withdrawal is made from your account. You can also set a dollar amount so that withdrawals under a certain amount will not trigger an alert.
Get a Mobile Alert when a scheduled or recurring payment has failed.
Loan or Mortgage payment
Get a Mobile Alert reminding you that your loan or mortgage payment is due.
MDSB – Transaction Pending approval
Member Direct Small Business Banking users can get a Mobile Alert when a transaction has been set up that is pending approval.