What can I use Easy Connect Video Chat for? Our live video chats take the place of any regular in-person appointment you would normally have with one of our account managers or staff experts… But you can save the trip to the branch by meeting with us from the comfort of your own home! Connect with us in 3 ways, online chat, phone or live video call.
How can I book an appointment? 1.) Reach out directly to your account manager to schedule a convenient time for you
2.) Contact our Solutions Centre via telephone, chat or email
I have an appointment booked, what happens now? You have come to the right place!
Your account manager will have sent you an email for the date and time to meet along with a special link, click that link and then fill in your credentials in the chat box that pops up! You will not be able to meet with your account manager without your special link.
After filling your information in and clicking ‘start chatting” your account manager will then answer your call and your video meeting will take place!
Please Ensure Your Internet Browser and Mobile Devices Browsers Meets These System Requirements Google Chrome (supported on Windows, macOS, Android). Mozilla Firefox (supported on Windows, macOS, Android). Safari 11.0 or above (supported on iOS 11, macOS).
You can browse our video library below while you wait without having to leave this page.