Local business matters to VantageOne, and it always has. We have been committed to helping grow our members, local businesses and communities since 1944.

As part of our commitment to supporting local businesses, our commercial services team is highlighting some of our outstanding local business members. This month we are shining the spotlight on Nicholas Alexander’s Home & Garden to share more about their business and how VantageOne Credit Union has helped them grow.

Tell us a bit about your business, and history.
Nicholas Alexander is a full service landscape design/build, landscape maintenance and Garden Centre firm! We offer a wide array of services which sets us apart from other companies! Nicholas Alexander Landscaping was started in the Fall of 2014 and has continued to grow from a three person operation to over 25 employees today. Since 2014 we added the addition of the Garden Centre, which opened the Spring of 2017. With years of experience between the staff member’s and the owner Nick, it also is run out of the same facility where Nicholas grew up in and his parents Scott & Juanita operated Art Knapp Plantland for nearly 30 years!

What do you love most about being in Vernon?
The ability to have the four seasons at our fingertips, Vernon has so much to offer and we are so close to everything! It is a growing community and people want to call Vernon their home, I think this is great for all business moving forward as it is such a desirable place to live! The small town community vibe continues to play a huge part for small business across Vernon!

If you could give one piece of advice to new business owners or those thinking of starting a business what would it be?
Be sure to really dig in, immerse yourself into the city and do your market research, know what your niche will be and go for it! Join the Chamber of Commerce, network and meet like minded people. Have a good bank that will stand behind you, work with you and grow with you!

How has VantageOne helped you start, succeed in or grow your business?
VantageOne has been a monumental step for us to grow our business. With the down to earth, small town personal touch they have been able to help us with our financial banking needs. By offering a one stop shop we were able to move our banking over successfully from a larger bank and were able to offer us so much more to help us grow our business! With our business growing so fast, they stepped in and made it happen!

To learn more about Nicholas Alexander’s Home & Garden, visit their website here: https://nicholasalexanderhomegarden.com/.


There have been reports of fraudsters calling our members from fake numbers claiming to be from “a parent company of VantageOne Credit Union”. The scammers leave a message with instructions to be called back.

We believe they were attempting to gather personal information.

We would like to remind our members that VantageOne will not call you and ask for your personal details. Please be cautious when dealing with phone calls that ask for personal information. VantageOne staff and our Hub Solutions Centre, do reach out to members on occasion via the telephone, but these calls do not require your personal information and you are always welcomed and encouraged to hang up and call VantageOne back via the main member phone number at 250-545-9251, if in doubt.

We have included some fraud tips below to help you protect yourself from telephone scammers.

If you have any questions or concerns, please feel free to contact us.

Tips to protect yourself from scams:
• Never disclose personal information over phone, text or email, unless YOU initiated the need to do so or know who you are talking to.
• VantageOne will never call or send you emails or communications asking you to verify or provide your online banking details or account number.
• When in doubt, ask questions. When it comes to your finances, it is better to be suspicious and ask questions then to give information freely.
• If you feel pressured or threatened, never hesitate to hang up and end the call.

More Information
Canadian Anti-fraud Centre – https://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/vwapj/Little-Black-Book-Scams-e.pdf/$file/Little-Black-Book-Scams-e.pdf
Little Black Book of Scams