Masks Required in Branch Starting October 14th

Important Notice – We Wear Because We Care
As we progress through the pandemic and prepare for a potential second wave, we are seeing many changes, in regards, to the wearing of face masks. Many major retailers, schools, and transit systems are moving in the direction of wearing masks in these indoor settings.
Effective October 14, 2020, VantageOne will be requiring face masks for all members, clients and visitors when they visit any of our locations and/or have appointments with any of our staff.


We are in this together!
As of September 14, all of our staff have been required to wear face masks in-branch and in our administration office settings, when outside of their personal office space or outside of their plexiglass barrier area, or when in an appointment with a member.


Why are we making these changes?

As a highly regulated business, we need to follow our society’s authorities that govern health and we know that there are many diverse opinions on the decisions made. We believe it is good in our society to have these diverse views. It has been clear; however, we must follow a three-step model:

  1. Try to avoid contact
  2. If avoidance isn’t possible use physical distancing (remain approx 2 meters apart)
  3. If physical distancing isn’t possible wear personal protective equipment including masks.

Given we are heading into the winter season, we don’t want to have members standing out in the cold so we expect to have to queue in the branch. As a result, we may not be able to follow the physical distance protocol, meaning we must follow the protective equipment model by requiring masks for all.

Thank you for your understanding, remember….we are in this together for the health of our community!