Branch Hour Reduction – COVID-19

Important Notice – Temporary Closure of Main Branch Teller Line & Reduction of Hours


Update June 1, 2020

Effective Monday June 1, 2020 our Vernon North Branch hours have been extended to:

Monday to Friday 10:00am to 4:00pm and Saturday 10:00am to 2:00pm.

All other branch hours remain the same, view our branch hours here.


March 30, 2020

In order to do our part in helping to flatten the curve of the COVID-19 impact, effective Monday, March 30, we are implementing a reduction in branch hours. These measures have been taken in order to protect our members, staff and communities.

Effective Monday, March 30, 2020:
Teller Services including deposits and cash services at our Main Branch location will be closed.

  • Commercial Services & Consumer Account Managers will be available by telephone for their regular services from Monday to Friday, 10:00am – 2:00pm.
  • Safety Deposit Boxes will be accessible during those hours.
  • Our Night Deposit Services and ATM are available 24/7.

We are encouraging our members to utilize our remote banking solutions and call our Solutions Centre BEFORE you visit a branch. Contact Us.

Please note the following adjusted hours for each branch:

  • Vernon North – *NEW – Now Open on Monday
    Monday to Saturday – 10:00am – 2:00pm
  • Okanagan Landing – Monday to Friday – 10:00am – 2:00pm
  • Armstrong – Tuesday to Saturday – 10:00am – 2:00pm
  • Peachland – Monday to Friday – 10:00am – 2:00pm
  • Vernon Main Branch – No Teller, Cash or Deposit-taking services.
    (Consumer Account Managers and Commercial Services staff will be available for their regular services by telephone or in-person from 10:00am – 2:00pm Monday to Friday.)