Enjoy Peace of Mind with 5.9% on Balance Transfers for 6 Months 

We’re always looking for ways to help you get ahead with your finances. That’s why we want to offer you a special 5.9% annual interest rate on balance transfers to any VantageOne Collabria* credit card¹.

By taking advantage of this special rate, you’ll get to:

  • Consolidate your balances and pay only one interest rate on balances
  • Save on annual fees from multiple cards²
  • Enjoy this 5.9% balance transfer rate on as many balance transfers as your credit card limit allows for the next six months from the date of transfer³

This offer expires on January 31, 2021. All you have to do is log on to MyCardInfo and select Account Services > Balance Transfer, then follow the prompts to initiate your balance transfer.  MyCardInfo

Remember that we never charge you any fees for balance transfers to your VantageOne Collabria credit card. After all, your financial wellbeing is our priority!

For more details, call Cardholder Services at 1.855.341.4643

Don’t have a card yet? Apply now!


All members are invited to attend.

Wednesday, May 19, 2021
Online – learn more here


Board of Directors Nominations

Nominations are invited to fill three (3) vacancies on VantageOne Credit Union’s board of directors. Two (2) directors will serve a 3-year term, ending in 2024 and one (1) director will serve a 1-year term ending in 2022. Directors perform an important role in the credit union, especially in the shaping of policies and long-term objectives. To be eligible, candidates must be nominated by three (3) members or by the Nominating Committee. They also must be members, other than junior members, in good standing, at least twelve (12) months prior to the date of the Annual General Meeting, which is to be held on May 19, 2021.

Written nominations for the volunteer positions must be received no later than 3:00 pm – Friday, January 29, 2021. Nominations can be picked up at any VOCU branch, or are available for print: 2021 Nominations Package

Hi Everyone in VantageOne Land,

It’s the holiday season and 2020 is making it a holiday season like no other. We look forward to moving into 2021.

Unfortunately, 2020 is ending with strike action including pickets and withdrawal of services to our members, without advance notice. This is forcing intermittent branch closures and a slowdown of member services. We thank you for your patience as we do our best to serve members and have this labour disruption impact you as little as possible. Here is a strike action update for all our members/shareholders:

  • We care about our Employees – We care about our employees and have very good pay which, depending on the position, currently starts at $19.90/hr and tops out at $44.91/hr. We also provide an excellent health benefits plan, an RRSP program and paid sick days. We are proud to be able to offer these benefits for both Full-Time and Part-Time employees.
  • We Have a Strong Offer on the Table – We do not like to negotiate through the press or through members; however, we will share that our offer to the union meets the average of union contracts being settled in the province. Our goal has always been to be fair and financially prudent. Like all businesses, the COVID-19 pandemic has had a negative impact on our business. Despite this, our offer includes pay-rate increases.
  • We are not Union Busting – The union has been representing employees in our organization since 1979. We have worked effectively with the union over many decades and look forward to putting this strike action behind us and continuing a positive relationship with the union.
  • We are not Management Heavy – We work to provide the proper leadership in all our areas. We have 84 staff with 16 leaders, very reasonable for an organization our size. We promote from within and our employees are encouraged to become leaders.
  • We are not Outsourcing Jobs – Our staff all work, live and contribute to the local community. Our Solutions Centre (call centre) is staffed locally and this year we added one full-time job as volumes have increased.

It’s unfortunate that our employees have chosen to strike at a time when the Pandemic has put so many people out of work and so many businesses are struggling to stay afloat. VantageOne takes a fair and financially prudent approach to bargaining. We are hopeful that the union will rethink its position so we can resume productive discussions and conclude a collective agreement so that we can return to focusing on providing you continued excellent member service. Please do not hesitate to contact us directly if you have any questions or concerns or for any other reason.

Thank you for choosing VantageOne, we wish all our member shareholders the best holiday season and a safe and Happy New Year!

Yours truly,

Glenn Benischek
CEO, VantageOne Credit Union


December 14, 2020

For Immediate Release:


Strike Action by MoveUP at VantageOne Credit Union

The Union MoveUP, which represents 34 of our employees, has commenced strike action including picketing at VantageOne Credit Union’s two unionized locations – Main and North Vernon. As a result, we have no choice other than to close these two locations.

We are very disappointed in this action as we have made every effort to conclude a collective agreement before Christmas. “As a member-owned financial institution, we greatly value our employees so it’s disappointing to see the action and how the union is characterizing the situation,” says Glenn Benischek, CEO.

VantageOne offers excellent wages and benefits, including an RRSP program and paid sick days. All of which are available to part-time employees. VantageOne is also proud that it has avoided layoffs during the pandemic.

VantageOne has provided the staff and union an offer that meets or exceeds the agreements reached with other credit unions in the province. VantageOne remains open to returning to the bargaining table.

Glenn Benischek
President and Chief Executive Officer
VantageOne Credit Union


To The Members of VantageOne,

VantageOne is pleased to serve our Members in person at any one of our branch locations – Main (by appointment only), North Vernon, Okanagan Landing, Armstrong, Arrow Lakes and Peachland.

As a valued Member of VantageOne, it is important we provide you with an update on a labour situation occurring within our unionized locations. Our Credit Union employees that cover our Main and North Vernon Branch locations are unionized. We have been in negotiations for some time and talks with the union have recently broken off. The union has served strike notice. As a result, we may need to close our unionized locations to in-branch services.

If a branch is closed, as a result of a labour dispute, as always, you are able to bank in the following ways:

  • Through our Website for Online Banking by visiting www.vantageone.net 
  • By phone to our Solutions Centre please call 1.250.545.9251 (Local) or 1.888.339.8328 (Toll-Free).
  • Through our Mobile App right from your mobile device.
  • In real-time through our website live chat. Visit www.vantageone.net for more information.
  • Telephone Banking through Memberlink at 1.855.393.2030
  • By appointment, please call our Solutions Centre at 1.250.545.9251 (Local) or 1.888.339.8328 (Toll-Free).

You may experience delays, as we will be operating short-staffed. We thank you for your patience and ask for your kindness and understanding toward the staff who are working hard to serve you.

We want to assure you that our goal is to do everything in our power to avoid any impact to you. A labour dispute was not our chosen path, we offer excellent wages and benefits and we have worked hard to avoid branch closures; however, it is now a reality.  We want you to know we remain committed to our employees and are open to returning to meaningful discussions whenever the Union is willing and able.

Please do not hesitate to contact us directly if you have any questions or concerns or for any other reason.

Yours truly,

Glenn Benischek
CEO, VantageOne Credit Union


VantageOne is proud to Keep it Local with the Greater Vernon Chamber of Commerce by Vernon & area residents to shop local and bank local.

What is #VoteVernon?

We vote because we want to shape our communities. Every dollar spent locally is a vote for your community to succeed and Vernon needs YOUR vote!

#VoteVernon is a campaign to bring awareness to the importance of supporting local and providing resources to connect business with consumers. Learn more about #VoteVernon here.

In recognition of the extended Public Health Order into January 2021 and the case increases in Interior Health through this second wave of COVID-19, we will be reducing the service hours at our North Vernon branch.

Effective Saturday, December 12, 2020, the North Vernon location will be closed on Saturdays, until further notice. Thank you for your consideration and understanding as we move through these challenging times together. View our branch hours here.

Did You Know? Our Solutions Centre is open on Saturdays from 9am to 3pm to help you bank from the comfort of home!

Learn more here


Pay on the go with your device!

Using your mobile device to pay with your VantageOne debit card is secure, convenient and frees up space in your actual wallet!

Whether you use an iPhone, Samsung or Google device, you can load your VantageOne card and start using it for everyday purchases.

Learn more here.