There are many ways that you can bank with us, skip the drive and pay a bill online or keep those pajamas on and deposit a cheque with your phone from our app!
reCAPTCHA is coming soon to online banking and is a system designed to establish if the person trying to login to an account is a robot/computer or a human.
As the system starts out and learns patterns you may be asked to select common themes in images to login, like the screenshot below.
This verification process will appear less and less as it learns and will then only begin to show up if the system detects abnormalities, or non-human-like interactions. This extra layer of protection will help keep your account safer from computers trying to guess their way in.
Here are 5 tips to help you protect your personal information and accounts:
- DO NOT click on any links and reply to messages requesting personal information. NEVER enter your login information or password on a link you click from any text or email. Rather, enter it directly at the website address you are familiar with.
- Change your passwords and login credentials regularly. We recommend changing these account security features every three months.
- Create passwords and PINs that are complex. Never use easily identified passwords, such as sequential numbers (i.e 1234567, 1111111), your address, your date of birth or your phone number.
- Review your account activity regularly. If you see something unusual or suspicious, Contact us right away.
- Subscribe to VantageOne’s Mobile Banking alerts via text or email. You can choose to receive a text or email (or both) anytime your online account is accessed, your login password is changed and or there is other account activity. See the list of options and set up alerts through Online Banking – Alerts.
Example of what reCAPTHCA looks like:
For our members safety our Main, Okanagan Landing & North Vernon Branches will be closing their ATM vestibules when the branches close.
Our drive thru ATM’s at our Okanagan Landing and North Vernon Branches will remain open 24/7. At this time our Armstrong Branch ATM vestibule will remain open as usual.
Need to deposit cheques?
You can use Deposit Anywhere to deposit cheques right from your smart phone. Similar holds like an ATM will apply, please follow the link for full details.
If you have any questions or concerns please contact us.
Stay in control of your finances at all time!
Set up mobile alerts in just 3 minutes, and get notified of any changes made to your VantageOne account. It’s that easy!
Did you know that the Credit Unions of BC Bursary Program awarded over $153,000 in bursaries in 2018?
We are proud to help BC students reach their post-secondary education goals through the Credit Unions of BC Bursary Program. Submit your bursary application today and get help towards funding your future!
To qualify for funding, applicants must also meet the following criteria:
▪Be able to demonstrate financial need.
▪Reside in BC and be a Canadian Citizen, a permanent resident of Canada,or designated as a protected person.
▪Have proof of post-secondary enrolment in an academic, vocational, technical,or technological program and transcripts. Please note: graduate and post-graduate students are not eligible.
▪Enrolment must be in a public Canadian post-secondary institution at the time of application. Applicants attending accredited private institutions will only be considered if their chosen program is not offered at a public institution. In this case, applicants must provide a statement as to why they are not attending a public institution,as well as a receipt for tuition.
After eight years and a lot of hard work by our people, we made the tough decision to wind down our realty subsidiary, VantageOne Realty. Our goal going into the business was to add value to our members by saving in real estate commissions as well as bring new revenue sources into our organization. We were successful in saving our members real estate commissions; however, couldn’t meet the revenue targets we required for the business. As a result, we made the difficult decision to wind down the business and focus on our core businesses — providing financial services to our members.
We wish to acknowledge our realty staff worked hard over the past 8 years. We saw a strong commitment by our real estate team to provide trusted personalized service to our members and clients. We thank all our VOR staff past and present for their efforts and we have worked with current staff to assist in their transition to other offices and directions.
In the highly competitive business word, the decision on what we do and don’t do is critical for our ongoing growth and prosperity. The choice to wind down VantageOne Realty was difficult; however, is the right decision so we can focus on core business growth into the future. VantageOne Realty will be winding down by the end of 2018 and we look forward to continuing to serve our valued members and clients in our core businesses of banking, investing, wealth management, loans, mortgages, leasing for both consumers and businesses.
Glenn Benischek
Chief Executive Officer
To help you protect your personal information and accounts, follow these five important online safety tips:
- DO NOT click on any links and reply to messages requesting personal information. NEVER enter your login information or password on a link you click from any text or email. Rather, enter it directly at the website address you are familiar with.
- Change your passwords and login credentials regularly. We recommend changing these account security features every three months.
- Create passwords and PINs that are complex. Never use easily identified passwords, such as sequential numbers (i.e 1234567), your address, your date of birth or your phone number.
- Review your account activity regularly. If you see something unusual or suspicious, Contact us right away.
- Subscribe to VantageOne’s Mobile Banking alerts via text or email. You can choose to receive a text or email (or both) anytime your online account is accessed, your login password is changed and or there is other account activity. See the list of options and set up alerts through Online Banking – Alerts.
If you have any questions, please contact us.
What does your VantageOne membership get you? Kristine will tell you!
As you may be aware, CUETS Financial provides certain financial services in connection with the GLOBAL PAYMENT Mastercard product. However, as of December 31, 2017 the relationship between VantageOne Credit Union and CUETS Financial came to an end. We have arranged to have the cards remain active until May 31, 2018 and on this date your GLOBAL PAYMENT Mastercard card account (your “GPC” account with CUETS) will be closed and you will no longer be able to make transactions on your card. Your member account directly with VantageOne Credit Union will not be affected.
Here’s how you can prepare for the upcoming GPC Account closure:
- Rewards Program Points
If you earn CHOICE REWARDS® points on your GPC Account, please be aware that you will stop earning points on May 31, 2018. Be sure to log-in to Choicerewards.ca to redeem any accumulated rewards points on your GPC Account by Sep 28, 2018. Sep 28, 2018, any unused points will no longer be available for redemption.
- Cancel Pre-Authorized Payments
If you have regularly recurring bill payments set up on your GPC Account—such as payments for magazine subscriptions, gym memberships, Internet or utility bills—please contact the merchant(s) directly before May 31, 2018 to arrange for an alternate payment method.
As a Credit Union Member, you are important to us. If you have any questions about the above change or how we can support you going forward, please call us at 1-888-339-8328. We also invite you to visit one of our branches to discuss other options that may be available to help meet your financial needs.
CUETS Financial is a division of The Toronto-Dominion Bank. All trade-marks are the property of their respective owners. CUETS is a trade-mark of Canadian Credit Union Association, used under license. ® CHOICE Rewards is a trademark of The Toronto-Dominion Bank.
Congratulations to Locality and the rest of the winners of the 2018 #EnterprizeChallenge!
This year’s Enterprize Winners:
#1: Locality
#2: The Think Tank
#3: STEAKHOLDER
VantageOne is proud to once again be a part of such an amazing community event put on by Community Futures North Okanagan.
Best of luck to everyone who participated in the 2018 Enterprize Challenge with your business ventures, and congratulations once again to all of the winners!
