Thinking About Your Mortgage Renewal? Keep It Simple with VantageOne

When your mortgage renewal comes up, it’s tempting to look around at shiny new offers from other lenders. But switching isn’t always as easy, or as cost-effective, as they make it sound. Renewing your mortgage with VantageOne Credit Union keeps things straightforward, familiar, and stress-free.

Here’s why many members choose to renew with us:

A smoother, simpler process
Your mortgage is already set up with us, which means no starting from scratch. Renewals are designed to be seamless, with fewer steps and no unnecessary complications.

Avoid the extra costs of switching
Moving your mortgage to another lender can come with appraisal fees, legal costs, and other unexpected expenses. Renewing helps you avoid those extra costs so you can focus your money on what matters most to you.

Less paperwork, less hassle
No new applications, no piles of documents, and no lengthy approval process. Renewing your mortgage is about building on what you already have…..not redoing everything from scratch!

Familiar service you can count on
You keep your existing payment setup, digital access, and the ability to connect with our local team whenever you need support. No disruptions, just dependable service from the people who know you best.

As a member-owned credit union, VantageOne puts your experience first. Our mortgage renewal process is designed to be easy, transparent, and centred around your needs. When it’s time to renew, we’ll be in touch to walk through your options and answer any questions, no pressure, no obligation.

Want to get a headstart? Connect with our team or book an appointment online.

A copy of the new Terms and Conditions has be made available for all TFSA account holders as the newly approved application replaces all previous versions.

Tax Free Savings Account Application

The tree is trimmed, the lights are glowing, and Canadians are gearing up for a busy holiday season. Unfortunately, fraudsters are just as active this time of year. The Canadian Anti-Fraud Centre (CAFC) is highlighting the most common holiday-related frauds so you can recognize the red flags, reject suspicious requests, and report fraud before it spoils your festivities.

2025.12.03 Twelve Frauds of the Holidays – EN

 

Dear Valued Member,

Your feedback is a gift to us, please take our survey:
We appreciate your continued support and want to make sure we meet your expectations. As our members, you are our owners. Your feedback is essential to us and will be reviewed by our CEO, managers, and teams across our organization.

Is there a prize draw?
By taking our survey, you will also be entered into our draw for 5 prizes of $50 each in gift cards to support local businesses.

Will I be contacted after I fill this out?
No, only those who ask to be contacted or are winners of a prize will be contacted by VantageOne. If you would like to leave anonymous feedback, you can answer N/A in the contact information fields to skip.

Length of the survey
The survey may take approx. 10 minutes to complete and closes on January 15.

 

Member Feedback Survey 2025

As of October 8th, the Peachland branch is closed due to the recent incident with our drive-thru ATM.

We’re pleased to share that the branch will reopen for regular business hours following the long weekend, with doors opening on Tuesday, October 14, 2025, at 10:00 am for regular business hours.

  • The walk-up ATM in the branch lobby will be open during business hours on October 9th & 10th from 10:00 a.m. to 3:00 p.m.
  • The night deposit is temporarily unavailable at this time.

Please utilize our mobile app or online banking or connect with our Solutions Centre 1.888.339.8328 or info@vantageone.net for banking assistance at this time.

 

  • Thursday, October 16th from 11am to 2pm @ Vernon Main Branch
  • Hot Dog OR Hamburger, Bottle of Water & Mini Donuts By Minimum Donation of $10

All proceeds donated to:
Vernon Food Bank at Salvation Army: House of Hope

Or visit us in Peachland or Armstrong that day for coffee and treats!

 

   October is Cyber Security Awareness Month, and this year’s theme is Get Cyber Safe – for future you. Cyber threats are constantly evolving, and so are tactics fraudster use to exploit Canadians. The Canadian Anti- Fraud Centre (CAFC) would like to remind Canadians that cyber security isn’t only about protecting your devices; it’s also about protecting yourself from fraud. By learning how criminals operate and taking simple steps today, you can build strong cyber habits that will safeguard your money, your identity, and your future. 

 This week, we are looking at protecting yourself from investment fraud. While investing can be a smart way to plan for the future, criminals exploit Canadians through promises of guaranteed returns, risk-free crypto investment platforms, and by using fake endorsements.

 

Due to an administrative error, there were pages missing at the end of our 2024 financial statements. This has been corrected, and the complete financial statements are now available on our website as follows: 2024 Financial Statement

All financial statements previously shared are correct and accurate, there was an administrative error of notes missing at the end of the financial statement package which had no effect on the core financial statements. This has now been fully corrected.

Paper copies are available in branch, on request.

We are currently hiring for multiple roles within our organization, and seeking qualified and energetic candidates like you!

At VantageOne, we are your financial neighbour. We have been helping our neighbours since 1944 when our first branch was opened in the North Okanagan.

We are driven by a strong set of values that guide our actions and define our commitment to our members, clients, and employees. We are passionate about our Members and Clients, we are Action Driven to explore ways to innovation and simplify our member and client experiences, we take Ownership and Accountable for our actions and we are always striving to Be the Best.

Current Opportunities

Learn more about Life at VantageOne

Learn more about Our Values

Central 1’s current partner for foreign currency notes delivery services, Exchange Bank of Canada, has decided to exit the Canadian market.

We are actively looking for alternative providers to be able to offer this service again. 

Please note important date:
The last day of ordering or returning FX Notes (Foreign Currency) to VantageOne Credit Union will be August 22nd.

Alternative Solutions Available to Travellers